How We Use The Information We Obtain
The information we obtain from you is generally necessary for us to provide your services and design new services for your future use. For example, we need to know your name, address and the services you buy from us to properly provide and bill for those services. When you call us, our representatives pull up account records and may refer to your bill, your calling patterns, and other information we have to answer questions you may have or recommend how we can best serve you.

We may also use information in our records to protect our customers, employees or property - for instance, to investigate fraud, harassment or other types of unlawful service activities involving Construction Videos or other carriers that we do business with. In some cases, it may be necessary to provide this information to the government or third parties who make a lawful demand for it.

Accuracy of the Information We Hold
We want the information we obtain and use about customers to be accurate. If your service information or your personal contact information changes or you see an inaccuracy on your bill, let us know so we can correct it.

Security and Accountability
We have databases that collect and store customer information in addition to systems that store our own business records. These systems have different types of security as appropriate for the information stored. Construction Videos requires employees to keep customer information confidential and we hold them accountable for their actions.

Disclosure of Information Outside Construction Videos
Construction Videos does not release customer account information to unaffiliated third parties without your permission unless we have a business relationship with those companies where the disclosure is appropriate. For example, we may hire outside companies as contractors or agents; or we might be engaged in a joint venture or partnership with a company. In all situations, we provide information to these other companies only as needed to accomplish our business objectives and the companies are bound by requirements to keep Construction Videos customers' information confidential.

Privacy Over the Internet
Construction Videos appreciates that's special privacy concerns arise around information transmitted or collected over the Internet or through web sites. Below we describe our practices to address those concerns.

Cookies
The Construction Videos Web site may use "cookies" to improve our level of service and speed up the delivery of information to our visitors. Cookies are lines of text that are transmitted to your Web browser when you click on a site. They provide a way for a server to recall a previous request or previous registration, or to keep track of a transaction as it progresses, so that information does not have to be repeated. Your browser stores the information on your hard drive and when you return to that site later, the cookie is transmitted back only to the servers that originally sent it to you. To be notified when you are about to receive a cookie you can configure your browser to alert you when a site is attempting to send you a cookie and at that time you will have the option of refusing the cookie. You can check your hard drive for cookie files in a "cookies" folder for Internet Explorer, a "cookies.txt" file for Netscape, and under "magic cookies" on a Macintosh.

We treat information we collect on line similarly to that we collect off-line. We do not sell or disclose individually-identifiable information obtained on-line to non-Construction Videos entities except as described above (when Construction Videos is in a business relationship with an unaffiliated party and then under confidentiality restrictions) unless you specifically authorize it, it is required by law (including the service of subpoenas or court orders in either civil or criminal lawsuits), or disclosure is necessary to protect the safety of customers, employees or property.

Security of Your Information
Construction Videos has databases and systems that are maintained to reasonably secure all of Construction Videos's commercial information, including information about customers. All credit card and bank account information you submit is encrypted through Secure Sockets Layer (SSL) software. We transmit the entire credit card number or bank information to the appropriate financial institution during processing.